REFUNDS AND RETURNS
Team Ippico are happy to refund or exchange your product within 14 days of purchase date.
1. Should you have purchased the incorrect size or colour, you should contact us via email (firstname.lastname@example.org) advising us of your intention to return or exchange your product.
2. The buyer is responsible for all shipping costs for returned/exchanged items.
3. Please note that that shipping costs will not be refunded to the buyer in circumstances where a return or exchange has been requested, unless the we have made an error, or your item is faulty.
4. Additional shipping costs will be charged when your exchange has been processed.
5. The product to be returned or exchanged must be in original condition, with original packaging and labels attached. It must not have been used or worn under any circumstances, and this policy will be adhered to strictly.
6. A refund or exchange will not be provided for general wear, tear or misuse of products contrary to your recommendations.