REFUNDS AND RETURNS

Team Ippico are happy to refund or exchange your purchase within 30 days of receiving your order. This excludes sale items. 


1. If you purchased the incorrect size or colour please contact us via email (ippicosales@gmail.com) advising of your intention to return or exchange your product.

2. The buyer is responsible for all shipping costs. This includes shipping the product back to us, and the return shipping cost of your exchanged item. Please note that shipping costs will not be refunded to the buyer in circumstances where a return or exchange has been requested, unless the we have made an error, or your item is faulty. 

3. The product to be returned or exchanged must be in original condition, with original packaging and labels attached. It must not have been used or worn under any circumstances, and this policy will be adhered to strictly.  

4. A refund or exchange will not be provided for general wear, tear or misuse of products contrary to our recommendations.  

RETURN ADDRESS: 

Ippico

PO BOX 359

Maitland NSW 2320

 

Sizing Help

Click the following links below for sizing help.

> Migliori Dressage Pads

> Brushing Boots

> Bell Boots

> Girths & Girth Covers

> Numnah

If you have further questions about these or any of our products not listed here please contact us and we will reply within 24 hours.

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