While our products are made of high quality materials they are not indestructible! Proper care and attention will ensure that you and your horse get to enjoy them as long as possible.
BRUSHING BOOTS AND BELL BOOTS
Our brushing boot and bell boot range should be hand washed to ensure their longevity we recommend that you brush them off and give the fabric surface a wipe with soapy water and a soft damp cloth when needed. Continual washing of brushing boots will compromise and decrease the life of this product. Please note that we can't provide refunds for brushing boots that have scuff marks, purely because that's what they are designed to do - protect the horses lower leg! We select the most durable products available however they aren't indestructible. Please also note that washing brushing boots in a top loading washing machine can cause damage to the fabric and elastic. They can become tangled around the agitator causes a tear.
Please note our wool bell boots aren’t suitable for paddock wear. If they continually get wet the wool will eventually break down.
Our bandages can be washed in the washing machine. To avoid annoying tangles in your bandages (and the ten minutes it will take to untangle them) we recommend that you fold them in half and tie a loop knot in the centre. This will prevent from getting tangle. Don't forget to attach the Velcro to the opposite side (much like you would before rolling them up after use).
SADDLE PADS, GIRTH COVERS AND NUMNAH'S
Our beautiful saddle pads, girth covers and numnah's are so fabulous that they nearly seem to good to use (don't we all have that saddle cloth that we want to keep in a bag and only get out for special occasions).
Our wool saddle pads, girth covers and numnahs should be washed with care and therefore we recommend using the washing bag to protect it during the wash cycle. Brush the wool with a brush when dry to remove the excess dirt before use. Please note that washing after every use will effect the enzymes of the wool, therefore prolonged life cannot be guaranteed. It is advisable that you wash your sheepskin saddle cloth in a front loading washing machine as the agitator of the top loading machine is far too harsh. Cool cycle with our Fleece Reviver detergent is recommended. Please note, frequent washing is not always best! Allow the wool cover to air in the shade and only wash as required (certainly not after every use).
Our numnah's and girths are made from Australian merino and therefore you may wish to purchase one of our washing bags to protect it during washing. Wool products hate the harshness of agitators in top load washing machines and please do not try to wash them with any other product other than wool wash! Girth covers should be reattached to the girth after washing and while damp, this will help it maintain its shape. Please let it dry in a cool and shaded area.
Any other questions, please send us an email at email@example.com