Pre-Order Products:

 Many customers opt to pre-order their products to ensure they don’t miss out on popular items. Pre-order items are often highly sought after and have limited stock.

 All pre-order items are charged immediately at the checkout. Should you wish to cancel your pre-order for a full refund, please ensure you contact us prior to the shipment date for that product being announced. Once a pre-order has been shipped it cannot be cancelled. It can be returned for a refund, exchange or store credit in line with our policy. To cancel your pre-order please contact us on          

Please note: If your order contains in stock items, it will not be shipped until the pre-order arrives. We will not split the order unless the customer pays an additional postage fee.

Timeframe for Delivery:

The date listed on a pre-order product is an approximated date communicated by our manufacturer. We do our very best to ensure prompt arrival of pre-order items, however at times, there will be delays associated with freight, fuel shortages, and world events. These events are beyond our control.