PRODUCT INFO

While our products are made of high quality materials they are not indestructible! Proper care and attention will ensure that you and your horse get to enjoy them as long as possible.

We’ve provided a comprehensive guide and care instructions on our website >

We’ve included detailed diagrams on our sizing page. You can find information about our product sizing here >

SHIPPING & RETURNS

Your order will be dispatched within 2 business days . During sale periods you may find that it can take 3-4 business days for your order to be dispatched. Any delays to our usual shipping times will be communicated via our Facebook page. Please read our Shipping page for more information.

Yes, as soon as your package is dispatched you will receive an email confirming your tracking number. Please check your spam folder as well as your inbox. If you haven’t received an email with your tracking information within 2 business days please send an email to info@ippico.com.au.

Yes,  our checkout will accept international orders. Please ensure your address is correct before completing your order.

Please read our Shipping page for more information.

Our checkout has live shipping rates. You can review the shipping cost before selecting your payment method. Our checkout offers a flat rate shipping of $15.00 for larger items, and free postage for orders over $200.

Purchasing

You can access our comprehensive returns policy on >

Coupon codes are eligible on full price items only, not sale items. Gift Vouchers, or review coupons can be used on all items in store.

Other

Ippico receives a significant number of requests for rider sponsorship. While we do our best to respond to each individual request, sometimes it’s not possible to get back to everyone. At this stage Ippico does not sponsor individual riders. 

Ippico does provide products as prizes to some organisations and events throughout the year, however this will be on application only. 

Yes, Ippico offers stockist opportunities for registered equine businesses. If you would like to access an application, price list and catalogue, please send your expression of interest to info@ippico.com.au